Return Policy

Last updated: January 2025

At BagLadt, we want you to be completely satisfied with your purchase. Our return policy is designed to be clear and fair. Please carefully read the following details and important statements regarding returns and exchanges.

1. Eligibility for Returns

To be eligible for a return, please ensure:

The item was purchased directly from https://www.bagladt.com/.
Returns or exchanges can be made within 30 days from the date you receive your order.
The product is unused, in its original condition, and with all original packaging, tags, and accessories intact.
You provide a valid proof of purchase, such as an order confirmation or receipt.

2. Non-Returnable Items

Customized or personalized items.
Gift cards or promotional products.
Items that show signs of wear, damage, or misuse.

3. Return Process

Please note the following important points about the return process:

We do not support coverage of return or exchange shipping costs; customers are responsible for all shipping fees.
Please contact our customer support at support@bagladt.com before sending any return or exchange requests.
Once we receive the returned item, we will process your refund to the original payment method within 2 business days.

4. Return Shipping

You are responsible for the cost of return shipping unless the return is due to our error or a defective product.

We recommend using a trackable shipping method to ensure your return is received.

5. Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 7-10 business days.
Shipping fees are non-refundable, except in cases of our error.